Privacy Policy
Version: 7 October 2026
Who is responsible for your information
BATTERY POWER INNOVATIONS LTD, company number 17286420, registered in England and Wales. Registered office: 128 City Road, London, EC1V 2NX, United Kingdom. We are the controller of personal information used to manage enquiries through this website. Contact info@batterypowerinnovationsltd.com with any privacy question or request.
Information we receive
When you submit an enquiry, we receive your name, company, email address, delivery country and the product details you provide. Optional information may include a manufacturer, application, preferred delivery date, budget and message. If you contact us by email, we also receive your correspondence and any attachments you choose to send.
Our website form accepts optional supporting files. These are processed temporarily by the server and attached to the enquiry email; the application does not retain a separate upload archive. Please avoid including sensitive personal information or information about other people that is not needed for your request.
The hosting and email services used to operate the site may process technical information such as IP addresses, request times, browser details and delivery logs. The enquiry handler uses a short-lived, pseudonymous identifier derived from your IP address to limit repeated submissions. It does not store your enquiry in a website database.
How and why we use information
- To respond to business enquiries, clarify specifications and discuss quotations. For business contacts, our lawful basis is our legitimate interest in handling requests and maintaining business correspondence. Where you personally ask us to take steps towards a contract with you, we rely on those pre-contractual steps.
- To operate and protect the website and prevent abuse, based on our legitimate interest in maintaining a reliable enquiry service.
- To meet applicable record-keeping and other legal duties, where processing is required by law.
Required form fields give us the details needed to assess and reply to an enquiry. Optional fields can be left blank. Submitting an enquiry does not subscribe you to marketing. This website does not use advertising profiles or automated decisions about you.
Who may receive information
Enquiries are sent to our company mailbox and handled by people responsible for the request. Hosting and email providers process information as part of delivering those services. Where a sourcing request requires supplier input, relevant specifications and delivery requirements may be shared; we limit personal contact details to what is needed to handle the request.
Information may also be disclosed to professional advisers or authorities where necessary to meet legal obligations or establish, exercise or defend legal claims.
International processing
The location of processing depends on the hosting, email and supply services involved. Where personal information is transferred outside the UK and UK data protection law requires safeguards, we must use an applicable adequacy arrangement or appropriate transfer safeguards. Contact us for details relevant to your enquiry and any safeguards used.
How long information is kept
Enquiry correspondence is kept while the request is active and for as long as needed for relevant follow-up, transaction records or legal claims. The period depends on whether the enquiry leads to an order, applicable record-keeping duties and any unresolved dispute. Retention is limited to these purposes; contact us to ask about the records associated with your enquiry or request deletion.
The form handler uses anti-abuse and duplicate-submission records for a one-hour window. Expired records are removed when a subsequent enquiry is processed. Hosting and email logs are separate from these records and follow the settings of the relevant service.
Your rights
Depending on the circumstances, you can ask for access to your personal information, correction, deletion, restriction of use or a portable copy. You can also object to processing based on legitimate interests. These rights are subject to the conditions and exceptions in applicable law.
Send requests to info@batterypowerinnovationsltd.com. We may need enough information to verify your identity and find the relevant records. You can complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Other websites and changes
Facebook and other external websites have their own privacy notices. Following a link takes you to a separate service. We will update this notice when our website or processing arrangements change; the date above identifies this version.